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  • Can I change my 3 month subscription to annual or change my standard subscription to a Premium Subscription?
  • How do I turn off auto-renewal?
  • How do I cancel my subscription?
  • I am moving to another state. Do I have to buy a new subscription for that state, or can I change my subscription to my new state?
  • If I cancel my plan, will I receive a refund?

How do I turn off auto-renewal?

Subscribers who do not wish to auto-renew their subscription can easily turn it off at any time.

Step 1: Navigate to Subscriptions under the My Account tab
Step 2: Click on the subscription number you wish to manage
Step 3: Change the auto-renew toggle button from ON to OFF

It’s that simple!

*Note: Our analysis is the intellectual property of ScratchSmarter. Once you have gained access to our reports, you have accessed our intellectual property. Therefore, we do not offer refunds (full or partial) for subscriptions.

Opting out from emails does not cancel a subscription.   You must follow the steps above to turn off your auto-renewal.

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