Logo
Submit a request
Sign in
  1. ScratchSmarter
  2. New to ScratchSmarter? START HERE
  3. Registration and ordering

Menu

Articles in this section

  • How do I subscribe? How do I place an order?
  • Is it possible for me to purchase the 1-year service package without the recurring charges?
  • Does it matter which state I am in when I subscribe?
  • Is credit card the only method of payment you accept?
  • Do you have an iPhone or Android app?
  • What do you do with my information?
  • What is your refund policy?
  • Delaware, Massachusetts, Mississippi & Montana- why no reports?

What is your refund policy?

We provide time-sensitive, perishable analysis of instant lottery games. Because of this, we have to assume that you've received our reports and used them. Unfortunately, this means we do not offer refunds for any full or partial subscription periods. You may cancel your subscription at any time; however, your membership will remain active until the end of your subscription period.

If there is a problem with the quality or detail of our reports, please contact us, and we will thoroughly investigate the problem. If a resolution is required, we can extend your subscription length at no additional cost to you.

  • Facebook
  • Twitter
  • LinkedIn
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Return to top

Related articles

  • How do I subscribe? How do I place an order?
  • Does it matter which state I am in when I subscribe?

Copyright © ScratchSmarter. All rights reserved.

Zendesk Theme Designed by Diziana